Acceptable Use

This policy applies to offers, files, storefronts, messages, integrations, and transactions on Heysub. Use the service only for lawful activities supported by the platform and its payment providers.

Sellers must accurately identify themselves, hold required rights or permissions, and deliver what they advertise. A listing being published is not an endorsement or a guarantee that every payment provider will accept it.

Do not offer illegal or stolen goods; pirated content or unauthorised licences; products involving child sexual exploitation, non-consensual intimate content, or trafficking; or fraudulent schemes, money laundering, or unlawful gambling.

Do not mislead buyers about authorship, price, recurring charges, availability, or results. Fake reviews, fabricated sales, false scarcity, and unsupported promises of income or returns are prohibited. Restricted or regulated offers must satisfy applicable law and payment-provider approval requirements before being sold.

Do not threaten, harass, impersonate, discriminate unlawfully, or publish private information without authority. Respect copyright, trademarks, privacy, and other people’s rights.

If you report infringement, identify the affected work or right, the relevant listing URL, your connection to the rights holder, and a way to contact you. Do not knowingly submit false or abusive reports.

Do not distribute malware, steal credentials, bypass access controls or account restrictions, scrape private customer information, or overload the platform. Do not use spam or unsolicited bulk messages.

Do not make sham purchases, misuse payment credentials, manipulate balances or disputes, evade verification, or split transactions to bypass controls. API integrations and AI agents must use authorised credentials and follow documented limits.

Report suspected violations through Help with the listing or transaction reference, a description, and relevant evidence. Share only what is necessary; never include full card details, passwords, or API secrets.

We may request information from the seller or reporter and review platform records. We cannot promise a particular outcome or disclose confidential information about another account.

Heysub may remove content, stop new sales, restrict integrations, suspend an account, or hold payouts while addressing suspected violations, payment-provider requirements, or legal obligations. Urgent action may be taken before notice to prevent harm or comply with law.

We will explain the action when permitted. You may request review through Help and provide relevant evidence. Closure does not erase valid refunds, disputes, or outstanding balances. This policy works together with the Terms of Service.